Contact Us
Last Updated: 09/10/2026
Kelmessa is owned and operated by Luzhou Taizhuo Technology Co., Ltd.
Representative: Cai Qijian
Physical Business Address: No.26‑3, 13 Qianjin Middle Road, Dashanping Subdistrict, Jiangyang District, Luzhou City, Sichuan Province, China
Official Website: kelmessa.com
Customer Support Email: service@kelmessa.com
Customer Support Phone: +86 16711500968
Support Hours: Monday‑Friday, 9:00 AM‑6:00 PM (UTC+8)
We are ready to assist you with your questions, order concerns, product inquiries or feedback. Please reach out to us using the contact information below.
Contact Information
- Email: service@kelmessa.com
- Phone: +86 16711500968
- Business Hours: Monday‑Friday, 9:00 AM‑6:00 PM (UTC+8)
How to get a faster reply
When sending an email, please include your order number if you have an existing order, and a brief description of your issue. Our support team will respond to your message within 1‑2 business days during our working hours.
Note: We do not provide support on weekends and public holidays. Messages sent outside business hours will be processed on the next working day.